We had a pleasant stay. The staff was very friendly and ridiculously helpful. Especially Bikash Mohanty and Poorba. We had asked for room decoration for our first anniversary, it was done by Suman Shetty which was also very beautiful and unique.
We found that the rooms in the main building is better than the ones in their cottages. The location is away from the main Gangtok city. So you can plan accordingly. Overall the experience is good and I will recommend them, if you are planning to visit Gangtok.