Our family with a 8 yr old son decided to spen a week at Sterling Wayanad which was highly recommended by the Sterling Team. Undoutedly the best resort Sterling Holudays has in its network.
We reached the resort from Kozhikode on a Sunday afternoon to a warm welcome and a quick checkin. Its a 3 hour joyrney to the resort. The one bedroom has enough space and privacy for my dad and us. It has 2 well kept bathrooms. On our request, we qere allotted the #408, which was close to the restaurant and the holiday activity centre – Discovery Centre.
The HouseKeeping staff was quick to arrive and make the beds for us. Alex – the Exec HouseKeeper and hid team are a great bunch. Have been quite helpful with all our tequests – pressing of clothes, extra linen, water bottles etc.
The resort is in the midst of a dense forest. The resort gates are shut from 10 pm to 6 am as one can see wild animals crossing the roads in the nite.
The resort has one main restaurant and 24 hr room service. The holiday activity centre has enough indoor games, cycling, zip-line and escorted early morning nature walk. The swimming pool is large and soothing warm water. My kid had a great time in the pool. I wish there was a TT table, but I was promised that it will be available in a month’s time. Dileep Abraham – the guy incharge of holiday activity is always on a high octane of energy. Very warm and helpful. Dileep is enthusiastic and wakes up early in the morning to take us through the jungle on nature walk. Get us local coffee from his friend in the nearby village – Chacko Coffee. Quite refreshing and different from the usual coffees.
AGM Pratheesh – incharge of F&B services and his team ( Sandhya, Chhabila and others) are efficient, ever smiling even after working 12 hrs and glad to assist.
Chef Mirza and his team (Suraj Singh and others) were quite gud and the buffet had a good variety of items catering to all tasres. They even went out of the way to make certain food preparations with no masala and oil for my dad who is 82 yrs old. Special thanx to Chef Mirza who made Kathi roll and dahi rice for the return journey. The kathi roll was great in taste and filling. Must try.
The check out was done quickly and without any delay as we were waiting for the cab to return to Kozhikode. Pratheesh, Kavya and Christy were efficient, smiling and cheerful when they welcomed us and fared us well.
Last but not the least – GM Jiju was there to take care of all his guests and ensure that they had no issues during the stay. He is a bird enthusiat and will rattle nes of all the birds flying by or perching on a nearby tree. He can name the bird by looking at the fearhers fallen on the ground. He was there with us through out and taken care of us until the time we left the resort. He was open to feedback and suggestions. Acted swiftly on our requirements and ensured we were comfortable.
We had a great time. 3 cheers to the Team Sterling Wayanad. We look forward to returning to the resort soon. Big THANX to everyone at Sterling Wayanad.