We booked total 3 premier studio rooms with the help of Mr. Siva Swamy, CRS Team. Kodaikanal was never in their published package, but I wanted to add it along with standard Kerala package. Mr. Siva happily customized our stays and helped us throughout our stay. Talking specifically about Sterling Kodai Lake, we had a few initial hiccups due to full occupancy. But that’s something beyond the staff’s control. Next day, we were upgraded to suite rooms on complementary basis. The staff members chased us multiple times to show their courtesy specially Mr. Nagarajan at Frontdesk. Property is old but maintained very well and it’s location on banks of Kodai Lake makes our stay mesmerizing. Food has multiple options, Due to high occupancy- we got buffet in all three meals. Thanks to team of Sterling Kodai Lake.
