Dear Sir
First of all I would like to say that its my pleasure and proud to be a sterling member. I Gajesh shah and my wife had stayed in kodai lake from 7th may 2022 to 13th may 2022. had an excellent experience at resort. The entire staff was very courteous and caring. to name the few. Mr. Subramani and Elizeberth from house keeping were superb they both kept our room and linen were cleaned on everyday basis and were prompt in attending to our calls. secondly the food at the restaurant was great experience with daily new menu. Thanks to Birendra chief north indian chef and another south indian chef both were very humble and food was served with lots of love and respect. The food taste was very authentic, Hot and tasty. Thirdly Sterling Lake had a very clean Garden well maintained.above all I noticed The General Manager Mr.Ajit was too good and he was on his toes right from 8.30 in the morning until 11pm in the night found him seamlessly organizing each and everything along with the staff and during my stay I had noticed that every guest who checkout. Mr.Ajit personally had come out to send off the guest each time.
Looking at the facilities offered by the resort only thing i personally feel the pricing for room utility charges is low. it can be hiked by 10%. .
Hoping to go back soon to a new sterling destination. Thanks
truly yours
Gajesh shah