Reception was managed by arun ,He handled beautifully, Housekeeping I saw shine running and sweating but always had a smile on his face.
Karthik the food and beverage manager accommodated us in whatever way he can and was surprised to see the way he handled all the guests without any glitches , clearing plates, serving food, taking advance order for dinner , the way karthik planned was fabulous, hats off to him he almost handled 40 to 50 people by himself. I could all see him making omelets for the guests for breakfast and refilling buffet food at the same time, lastly let me thank chef Ratheesh if I remember rightly for the lovely food he provided to us.
The honest feedback is although things were not the way pictured and promises before arrival but the empathy showed by staff who were working is beyond words.
Thanks to All of you. Will be back soon For sure.
(Note: Learn more about the [Sterling Munnar] know about its location, interesting places to see, and things to do nearby by visiting this link https://www.sterlingholidays.com/resorts-hotels/munnar)