The hotel is quite a normal one. But what sets it apart is the service they provided. Especially in the restaurant where we had our breakfast buffet. The manager Bhuvanesh and everyone working there were very kind and helpful. They went over and beyond to make us feel very comfortable. They took care of us with our kid.
Check out beautiful photos and interesting information about Sterling Thekkady by Sterling here. https://www.sterlingholidays.com/resorts-hotels/thekkady