Respected Sir/Madam,
It was very nice to stay at your Sterling Mount Abu Holiday Resort property which was surrounded with greenery, hills and nature. The resort’s location is at a very peaceful place.All its staff are very nice and prompt in their Service. The food served at the restaurant is very hygienic and very tasty.Sterling Mount Abu is among the best resorts in Mount Abu, howewer I feel the Sterling Mount Abu holiday resort Management should try to get the RCI Gold crown Property tag and for that it has to maintain that standard. I would want to suggest some points for this reason.In food menu, south indian menu, pizza, pav bhaji should be added for lunch and dinner. There should be more menu options for jain people.There should be an indoor bakery at the resort restaurant where pizza base, bread,cakes and pastries can be prepared at the resort itself which was not the case. Laundry charges are way too high and should be reduced.Kids Garden area can be maintained more nicely.There should be an microwave oven provided in all the rooms which was not provided by your resort.The holiday activity manager is extremely intelligent and smart, however I feel his potential is not used to the optimum by the resort management. The holiday activity room should be shifted next to the reception area so there can be more footfalls and the bar area can be shifted down as the people who are going to drink will go down also.I also think you should add some massage chairs, archery etc for additional holiday activities. Many of the carrom coins were missing, table tennis bats were damaged. Ice hockey table needs to be repaired properly. Hoping for your prompt and positive response. Thanking you.