The staff here is very polite and entertains your small small requests (not all hotels do that )
Food here is super healthy and tasty and again the restaurant staff is also very polite and provides quality service. Restaurant manager Mr. Manoj provided his great help with food recommendations and also offered us good discounts during our stay.
The reception is also quite good. When I visited the hotel for the first time the receptionist (Ms. Yjung) helped me to make payment to my cab when I didn’t have a network on my phone. The reception team also helped me to extend my checkout time since the checkout time here is 10am however my bus to delhi was scheduled for 7pm in the evening.
The view from hotel rooms is great (that too for all rooms). It’s a mountain view and when it becomes cold and Foggy it looks super-beautiful.
Rooms have all the basics like cupboard, freezer, tea maker, heater, toothbrushes/paste, towels and hot water in the washroom, Rooms are pretty big – even the base room is very big. All rooms do have a balcony with chairs. They also have a dining table with sofa/chairs , Study table in case you’re planning to work from here, Even though it’s not required they do have AC too.
Other facilities which i noticed were – parking facility and big waiting area, Travel desk which will help you to plan your trip while you are here, Laundry service, Activities centre with games and spa facility.
They also host events frequently …we enjoyed kareokee night hosted by Mr. Deepak along with all other guests.