Visited between 2nd of November and stayed till 5th November. Wonderful place to visit and very co-operative and courteous staff . They are always ready and eager to serve. Restaurant staff led by Manoj, Krishna and Pushkar with all others were very good and eager to do their best. Front office led by Kovid , Ajung Kundan on the travel desk and all others were very courteous. House keeping though good can get better with a little more of push. Need to get better on sanitary fittings. Classic rooms were otherwise good otherSupport staff were also good. Quality of food served was good.I need to make a special mention of Deepak who helped us at the activity centre. He is an excellent singer himself Thanks to Sterling for having put in the Karaoke facility which I requested 3 months ago. Our group consisted of 8 singers amongst 15. Shows that Sterling not only cares but also listens too! Deepak has a great future
Overall very good experience. Most of all the staff were very helpful since most of our group were Senior Citizens in the age group 57 to 75. 15 people. We were thrilled !
(Check out beautiful photos and interesting information about Sterling Nainital by Sterling here. https://www.sterlingholidays.com/resorts-hotels/nainital)