The staff is very friendly and polite. Jhanvi, our trip buddy, took time to tell us the places we can visit and laid a plan for us. It was super helpful. I was travelling with my mom, aunt and uncle. The room service catered to all our requests. One thing that they can work upon is their kitchen services. They don’t hear your requests correctly in the first go, you need to call them multiple times. The food however is good. Overall, it was a wonderful two day stay.
(Check out beautiful photos and interesting information about Sterling Ooty – Elk Hill by Sterling here. https://www.sterlingholidays.com/resorts-hotels/ooty-elk-hill)