Fabulous arrangements made by hotel staff. Tasty food. Courteous, polite and “care taking” staff. I am using word “care taking” specifically because of one incident. The incident was such that somewhere I lost my expensive athlete shoes on Dec 15 and not sure where it was kept. After next day checkout on the way to Mussoriee, I realized that my shoes were not in baggage. I immediately contacted Sterling Hotel staff. One of the staff members was Ms. Sonia who had taken painstaking follow up and assured me on my every call that if it was misplaced in hotel, it would be delivered to residential address. After 24 hours, ie. on Dec 17 evening to my surprise I got a call from Ms.Sonia that hotel staff could trace out my shoes in the room and even sent me pics. Next day morning, without reminder hotel desk sent me POD details of shoes cargo.
I once again thank to Ms. Sonia & her colleagues.
