From the time booking was done, excellent follow up from the resort intimating the entire details of our stay, arranging the cab to be pick up us from Calicut railway station onwards.
Once we reached the resort, the GM himself ( Mr Jiju) was there to receive us and made us comfortable
The staffs were very courteous and friendly
I must mention about the food provided at the resort, we have booked for all three meals package and went for four nights
Every single meal was delightful and every single dish ( Veg and Non veg ) were so tasty that our family was BDEs up eating and over eating most of the time. Chef Mirza and FnB manager , Mr Prateesh were super supportive in taking care of us and made special dishes on our request and made each meal more special.
Kids had a gala time in the activity Center and on the dance floor. I must mention Mr Dileep who takes care of the activities were too good and very high on enthu. He made sure that we are always engaged in some or other activities. We went for a nature walk in the morning and we were lucky to spot an Tusker too.
We used the swimming pool on all four days with family and it was neat n clean
I used the SPA for a full body massage and it was very good and I would recommend it anyone who wants to rejuvenate themselves
Overall it was a very memorable holidays for us.
STERLING WAYANAD made it more special for us, I would sincerely recommend it for all