We recently had the most amazing privilege of spending 7 days at Sterling Holiday Resorts, Kodai Valley from 30th September, 2024 to 7th October, 2024.
Our experience right from the booking of this getaway to the vacation itself has been more than extraordinary. Sterling Holidays has always delivered the best of services and hospitality and this break away from home was no exception.
To begin with, we were most warmly welcomed by the Security staff and the team at the Reception Counter. The services rendered by Ms. Karthika, Ms. Prithi, Mr. Peka & Mr. Danish were exemplary. To suit the needs of my husband who is 74 years of age and was finding it difficult to climb the slope to the restaurant each time, a most suitable change of apartment was arranged by the Reception team and it was done with absolute ease and willingness. We were overwhelmed by this gesture which was well thought off and equally well executed. We are ever so grateful for this. Everyone of the Reception & Housekeeping teams without exception went out of their way to ensure that we were most comfortable.
Revanth, one of the most lovable guys we met there made our transition so easy with the use of his buggy. He would always stop by to have a chat with us or at times just to say something nice. This in fact was a trait of most of the staff at the resort. The warmth, kindness, love and joy that was exuded was overwhelming.
The housekeeping staff too were quick to accede to our requests and ensured that we were most comfortable all of the time. Special thanks to Mr. Stalin for his prompt and efficient services always!
They say that the way to a man’s heart is through his stomach. And that’s exactly what happened to us each time we dined at the Restaurant. The food was par excellence, the hygiene standards maintained were of the highest order, the spread at the buffet was mind blowing, the quality of food was beyond compare and most appreciated was the warmth, kindness, care and genuine concern shown to us by everyone of the staff including the management trainees who were more than ready to cater to our special tastes. Kudos to Mr. Ramesh, Mr. Pratish & Mr. Kannan who were most hospitable, friendly and always keen to satisfy us!! Thanks also to Ms. Mami, Mr. Ajinkya & Mr. Adithyan for their devoted and committed service! Behind the scenes were the highly talented and brilliant chefs and so many others whose services were most cherished. The Restaurant was always busy it being a week of holidays out there, but the organisation and planning was incredible and so wonderfully executed.
Sterling Holiday Resorts, Kodai Valley is a scenic, well planned and most beautifully landscaped location. It was an absolute joy to spend a week out there.
All in all, it was truly a home away from home. We look forward to our next visit to Sterling Holiday Resorts, Kodai Valley but this time with our children and their families.
Thank you one and all!! Keep up the marvellous work.
Fond regards,
Lalita & Julius Carvalho
Check out beautiful photos and interesting information about Sterling Kodai Valley by Sterling here. https://www.sterlingholidays.com/resorts-hotels/kodaikanal-valley