I wanted to celebrate my 2 year olds birthday with family. We had been to this resort a while ago and we came here again. We had booked 3 premium rooms and 1 suite room. All rooms were pretty decent in size and comfortable. The support staff were very good and helpful. Shanu was very welcoming and took care of us well. She was well supported by Jaya. They surprised us with a complementary cake for my child. It was a delicious cake.
The breakfast buffet was Ok on both the days we were there. We would have liked more options.
The only drawback is the approach road. There are huge potholes. The streets leading to the resort are narrow and it rained when we were there which made driving worse.
(Check out beautiful photos and interesting information about Sterling Ooty – Fern Hill by Sterling here. https://www.sterlingholidays.com/resorts-hotels/ooty-fern-hill)