All the staff are very nice and responsive. The place is awesome. Great for kids. Lots of play area for kids. Food is nice too. Staffs like Dipankar , Tirot , Jaya, Rinshad ,Aniket and Srinivas, Aryan and Shanu are very friendly and helpful. Overall the service of the staffs are very nice.
(Check out beautiful photos and interesting information about Sterling Ooty – Fern Hill by Sterling here. https://www.sterlingholidays.com/resorts-hotels/ooty-fern-hill)