Thanks for concern you have on our feedback. Initially at the reception there was confusion regarding the no.of rooms booked ( staff told me two), but on my explanation agreed and alloted three rooms. I think there was no email communication this time of the allotment letter. Anyway we had a pleasant experience while staying...Read More
Hi, I tried booking vacation for my family on behalf of my dad.had a very good customer service given by Mr. Benilel. He helped me canceling my booking and guided me to book another booking over the call. He followed perfect call handling etiquette. Regards Swarna Lakshmi KumarRead More
Sirs, I am extremely satisfied with my holiday with you at your Kodaikanal Lake View Resort. I would like to specifically thank every individual who has made my Holiday special. 1.Your General Manager,Mr.Pratesh Kishor. 2.Executive Chef-Mr.Saravanan 3.Sous Chef-Mr.Veeru F&B- 1.Manager-Mr.Vivek 2.Acting Manager -Mr.Albin Michael 3.Supervisor-Mr Sanjeev,a special mention for Him.He was very,very helpful, courteous and...Read More
I stayed in Sterling Poori from 7 Sep to 11th Me and my wife enjoyed our stay here Mr Punnet and his team r excellent and courteous and made our stay memorable Thank you all DR P JAYAKUMARRead More
We enjoyed our stay at your resort. The staff is very courteous and co-operative. The dishes prepared by your cook MR. KUSH was very tasty. We appreciate services of all the staff members of your resort. With best regards, Mrs.& Mr. Yogesh ShahRead More
We the entire family members enjoyed the vacation at Sterling Puri . Every frame is nice , just keep it on I thanks all the staff members and the support staff team who were prompt and courteous. Special thanks to Mr Avinash kumar Gupta of Sterling Kolkata who has arranged our tour and stay.Read More
A very comfortable and peasant stay. Staff was very courteous and responsive. The buffet meals were very well prepared and tasty. Overall an extremely good experience. Shall visit againRead More
Enjoyed the Sterling experience with regard to hospitality, food, ambience and service. If some items of local cuisine could be included in the menu, it would be most welcome. Suggest a small rail, hook next to wash basin in the wash room for better convenience, as well as a footmat in/ outside washroom door. Pushpa...Read More
Our stay at sterling mount Abu was a memorable.Hospitality,Staff behaviour,Room services,Food quality,Cleanliness,Location,View,travell desk etc were of very high standard.We will visit this place again.Read More
We had booked resort between 19th till 22nd August for 18 members (3 twin appartments). I would like to mentioned that the service was very good, though the manager in charge was on vacation. Chief chef (“Rakesh Gouniyal” Acting Manager) was very helpful in arranging stuff that we wanted. Though the Bon Fire was not...Read More