I had a last-minute reservation requirement and Daniel was very helpful in getting it arranged. There was a small miscommunication initially, but he took the effort to assist me and helped secure the reservation. I am extremely thankful for his support and timely assistance.Read More

I am very happy with the assistance I received while making my reservation at Sterling Kufri. The team was cooperative and efficient throughout the process. I really appreciate their support and the smooth handling of my booking.Read More

I had a good experience while making my booking. The team was very cooperative and patiently explained my queries. They guided me properly throughout the process and made the booking experience comfortable and easy.Read More

I spoke with Baniel regarding a change to my reservation. He took immediate action and also confirmed the details with me over the phone. I really appreciate the prompt response and helpful assistance. Thank you for making the process easy.Read More

I had a travel-related situation that required assistance, and Kevin was extremely patient and helpful throughout the process. He took the time to understand my concern and guided me through the next steps. I really appreciate his support and excellent client servicing.Read More

A memorable holiday is shaped by more than the destination, the resort or the facilities. Often, it is the people who help make the experience easier. For members, interactions with the Sterling team can happen long before they arrive at a resort. A reservation may need to be arranged, travel plans may change, questions may...Read More

A memorable holiday experience is shaped by more than the destination or resort. It also begins with the support members receive while planning and preparing for their journey. From arranging reservations and managing changes to helping with last-minute requirements, Sterling’s member-facing teams play an important role in making the holiday journey easier. Recent feedback from...Read More

When considering a vacation ownership membership, one of the most important things to understand is not just the initial membership fee, but the complete cost structure over the membership period. One of the recurring questions prospective members have is about Annual Maintenance Charges (AMC), utility charges and other expenses associated with using a holiday membership....Read More

For a holiday membership, the journey often begins before the holiday itself.  It starts when a member decides where to travel, checks availability, makes a reservation, changes plans or simply reaches out for help. At these moments, a helpful and responsive team member can make the booking experience feel much easier.  Recent feedback from Sterling members highlights...Read More

A holiday membership is built over many years, and the relationship between a member and the brand is shaped by more than resort stays alone.  Sometimes, it is a quick response to a query. Sometimes, it is help with planning a holiday. And sometimes, it is simply having someone who listens and responds kindly when...Read More