A memorable holiday is shaped by more than the destination, the resort or the facilities. Often, it is the people who help make the experience easier. For members, interactions with the Sterling team can happen long before they arrive at a resort. A reservation may need to be arranged, travel plans may change, questions may...Read More

A memorable holiday experience is shaped by more than the destination or resort. It also begins with the support members receive while planning and preparing for their journey. From arranging reservations and managing changes to helping with last-minute requirements, Sterling’s member-facing teams play an important role in making the holiday journey easier. Recent feedback from...Read More

When considering a vacation ownership membership, one of the most important things to understand is not just the initial membership fee, but the complete cost structure over the membership period. One of the recurring questions prospective members have is about Annual Maintenance Charges (AMC), utility charges and other expenses associated with using a holiday membership....Read More

I spoke to Mr. Baniel regarding a change I needed to make to my reservation. He completed the request immediately and also confirmed the changes with me over the phone. I really appreciate the quick response and excellent service. Please give him all the support and encouragement he deserves. Thank you, Baniel, for your help....Read More

I would like to thank Vidya for her prompt assistance in arranging our booking at Sterling Marbella Dehradun. She helped us with blocking two rooms for our stay and clearly explained the information we needed regarding the resort. I was able to complete the booking formalities and make the payment through the Sterling Holidays website...Read More

For a holiday membership, the journey often begins before the holiday itself.  It starts when a member decides where to travel, checks availability, makes a reservation, changes plans or simply reaches out for help. At these moments, a helpful and responsive team member can make the booking experience feel much easier.  Recent feedback from Sterling members highlights...Read More

I have been a proud Premium Member of Sterling Holidays for the past 31 years, and I would like to share my appreciation for Mr. Abdul Latif. I recently reached out to him regarding my booking and was very impressed with the guidance and support he provided. He was professional, dedicated and genuinely interested in...Read More

I would like to appreciate Mr. Beniel for helping me with my booking. He was very courteous and soft-spoken and took the time to explain everything clearly. What I appreciated most was the respectful way he interacted with me throughout the process. Thank you, Beniel, for your patience and support. I truly appreciate your gesture...Read More

A holiday membership is built over many years, and the relationship between a member and the brand is shaped by more than resort stays alone.  Sometimes, it is a quick response to a query. Sometimes, it is help with planning a holiday. And sometimes, it is simply having someone who listens and responds kindly when...Read More

Mr. Ramesh assisted me throughout the booking process and guided me promptly at every stage. His support made it easier for my family to plan and proceed with our Sterling holiday. He also helped me update my personal profile and ensured that the entire interaction was handled smoothly and efficiently. I sincerely appreciate his excellent...Read More