Dear Sir/Madam, It was a nice experience at your Wayanad resort. Instead of driving down all the way from Mumbai to Wayanad, we have decided to travel in train to reach Calicut. The tourist places in Wayanad are scattered at different locations and the cab hiring charges are very much on hire side. I would...Read More

The house keeping is doing an excellent job here.fast & efficient work.some old Tamil staff smile & make us feel at home. Would like to mention some names of staff who were cooperative…velu,madasamy,March,partiban,Yuvraj. On the last day they shifted me to a room which was on the pathway & had civil work going on,lot of...Read More

Dear Sirs, We had real blissful experience during our stay. We were delighted to have cooperative staff and facilities of resort . We wish to visit again and again . Regards Nalin ShahRead More

Sir, We are happy to say that we received our phone. Thank you for your immediate reply for our mail even though the response through phone was not satisfactory. Especially thanking Mr.Aneesh for his initiative. Please note to provide a number in the website in which we can avail consistently to improve the customer service....Read More

Overall good trip. Service very good. Food choice limited but tasty. Maintenance has to improve as resort is old, but I had no particular problem and if I had it was quickly attended to. Sightseeing was arranged and I did some sightseeing though it rained throughout my stay. Car and driver were good. Service throughout...Read More

Dear Sirs, We are also a Sterling Holidays Member All the time since inception and are very Happy to Travel with you. Madam Chandra Vidya KC is always helpful and adhere to our requests. In addition Madam Chitra K is also a Helpful Sterling Family member With these two we are always interacting and getting...Read More

sir/madam Excellent experience as always with previous sterling stay except Sariska we are attached with sterling since 1994 here also Front office staff Manish particular and restaurant staff all are very polite and helpful even the resort manager we met twice very co op person and helpful for local sightseeing information which share in the...Read More

We had a wonderful time at Sterling Munnar. All the staff were very cordial n quick to respond. Sridevi, Anu n Mr shine and the restaurant staff were all good. Thanks a lotRead More

Thanks for concern you have on our feedback. Initially at the reception there was confusion regarding the no.of rooms booked ( staff told me two), but on my explanation agreed and alloted three rooms. I think there was no email communication this time of the allotment letter. Anyway we had a pleasant experience while staying...Read More

Hi, I tried booking vacation for my family on behalf of my dad.had a very good customer service given by Mr. Benilel. He helped me canceling my booking and guided me to book another booking over the call. He followed perfect call handling etiquette. Regards Swarna Lakshmi KumarRead More