We had very calm comfortable stay for two days. The Reception staff and Restaurant staff were warm ,plesent and well behaved. their service were excellent. Dr.T.G.Abhilash babuRead More
Dear All, Greetings!!!. Last 2 months I have been in touch with Mr. Nikhil as my RM related to sterling holidays offers & membership updates. Mr. Nikhil explained the features & benefits of the membership upgrades and pre closing of existing EMI. He is honest , patient and clearly explained all my queries and assisted...Read More
Good day All The stay was good especially the resort is clean and good. The house keeping team is friendly and the in-room service staff also good ?. Still to improve the in-room food order should be more faster it takes almost an hour after making the order Still its was a very good vacation...Read More
Hi team, This is regarding the efforts and hatsoff contribution by Giritharan Surulivel and Mohan from customer care team in booking my holiday. Actually overwhelming experience and heartiest connect. Thanks a lot guys for my issues, booking and quick TAT. Much appreciated. Cheers ? ThanksRead More
Dear Sir/Mam It was an excellent stay at your resort at Kufri. The staffs like Hari ?Pradip?.Vijay?.Keshav all made us so comfortable and made our holiday a really memorable one . Keep it up ? Thanks and regards Madhumita RoyRead More
Room is very comfortable and food is awesome. Service is also good. If there is any problem they are rectifying then and there. We are happy about your service. Priya mam is checking everyday about the service and quality of room.liancy is also too good.Amith sir is also receiving customers and taking care well. Mutual...Read More
Hi Sterling Puri Team , This mail is to extend to all of you a heartfelt thank you and sincere appreciation for having walked that extra mile for us . With three senior citizens in tow , 2 of whom were wheelchair bound , it seemed like mission impossible but from the word ” Go...Read More
It was great interacting with Sabri. He is simply superb and extremely empathetic. I have had very few positive interactions with Sterling and Sabri is right on top in terms of positive attitude. He is a great example of how to provide a top notch customer experience.Read More
Dear All, I would like to put on record our delight at being taken such good care of at Sterling Elk Hill, Ooty. The house keeping boys were very courteous, helpful and provided prompt service. Unfortunately, I didn’t get their names. They were on duty on 24th September night for Room No. 209. The restaurant...Read More